
Strategy, design and implementation of digital transformation programs covering user experience, technology, operating models and process enhancements.
Individual and team-level coaching and mentoring focused on growth, career planning, diversity and inclusion and team performance.
Investment, coaching, and go-to-market support ranging from organisational setup to networking, and strategic expansion.
• From organizational design and financial justification to operational, technical and operating model implementation
• Balance cost efficiencies and operational simplification with customer experience improvements and accelerated innovation
• Implement Net Promoter Score and customer and employee journey redesign to transform experiences and inspire loyalty
• Business angel investment in promising digital start-ups with particular focus on sustainability, eCommerce, business to consumer digital propositions and quantum
• Support funders and leadership teams with organizational growth, expansion to Europe, go to market and product marketing
• Facilitate access to capital structures via venture capital and angel investment connections
• Career planning, leadership guidance, diversity and inclusion support for the individual and employee
• Team cohesion, diversity and performance management
• Change and transformation management
• Italian born and high school educated, I hold a BSc in Physic and a PhD in Astrophysics from Imperial College London, UK
• True to my origin, curiosity for technology and innovation, and complex systems have always held a particular fascination
• Thus, my love for change management and transformation leadership demonstrated in my 20 years' experience in the field
• Driving digital, customer experience and innovation as an executive in large telecom enterprises
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